Current Service Levels
Please ensure all cases are fully packaged upon submission and any associated fees are paid promptly to avoid any processing delays.
The below service levels are based on working days:
- Standard Residential
- Self Build
- Buy to Let
Current response time for DIP referrals
-
2 DaysStandard Residential
-
2 DaysSelf Build
-
2 DaysBuy to Let
Current response time for initial packaging review
-
2 DaysStandard Residential
-
2 DaysSelf Build
-
2 DaysBuy to Let
Current timescales to allocate case to an underwriter
(once fully packaged)
-
2 DaysStandard Residential
-
2 DaysSelf Build
-
2 DaysBuy to Let
Average application to offer timescale
-
7 DaysStandard Residential
-
10 DaysSelf Build
-
7 DaysBuy to Let
Self Build Hub
Buy to Let Hub
Product Transfers
Lending Criteria
Guidelines designed to give general guidance to mortgage brokers on the Melton’s lending criteria.