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Current Service Levels
Please ensure all cases are fully packaged upon submission and any associated fees are paid promptly to avoid any processing delays.
The below service levels are based on working days:
DIP referrals
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2 DaysStandard Residential
Initial review of new applications and new document uploads
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3 DaysStandard Residential
Allocation to underwriter (once fully packaged)
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19 DaysStandard Residential
Average application to offer timescale (from fully packaged)
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23 DaysStandard Residential
Self Build Hub
Buy to Let Hub
Product Transfers
Lending Criteria
Guidelines designed to give general guidance to mortgage brokers on the Melton’s lending criteria.